Trust
Security, in plain language
Your customer conversations are your business's most sensitive asset. Here's exactly how we treat them — no jargon, no hand-waving.
Encryption everywhere
All traffic is encrypted in transit (TLS 1.2+) and data is encrypted at rest. Media files are stored on AWS S3 with server-side encryption.
Where your data lives
Application data is stored in managed cloud databases; files on AWS S3; caching on managed Redis. Access is role-restricted and logged.
Your data trains no one
Conversation content is processed solely to run your business's workflows. It is not used to train public AI models and is never sold.
Task-scoped agents (Meta compliant)
Agents are scoped to your business's defined jobs — answering, booking, following up — per Meta's 2026 business-agent policy. No general-purpose chatbots.
Sub-processors, named
Azure OpenAI (AI processing), AWS S3 (file storage), Meta/WhatsApp Cloud API (message delivery), Razorpay (payments), managed Redis hosting (caching). Full list in the Privacy Policy.
Responsible disclosure
Found a vulnerability? Email contact@mybizai.in with subject "Security". We acknowledge within 48 hours and won't pursue good-faith researchers.
The complete picture — what we collect, why, retention and your rights — is in our Privacy Policy. Data deletion requests: contact@mybizai.in or in-app.